Ladder Request in Westlake

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This action immediately marks the incident as inactive and stops any further automatic updates from the external dispatch feed. Use this when an incident remains listed as “active” due to stale or outdated data on the source system.

Once applied, this incident will no longer receive updates from the feed and will behave like any other closed incident in the system.

This action cannot be undone through the web app. Reversing it requires manual database changes.

This will archive the incident as retracted. It should no longer appear in public views. Confirm only if this incident was created in error.